INF: Clicking Noises While Playing Sounds on SoundBlaster Card

ID Number: Q63347

1.00

WINDOWS

Summary:

In the Microsoft Multimedia Windows environment, while playing some

sounds on earlier models of the SoundBlaster card, some periodic

popping or clicking sounds may occur. These cards are generally

referred to as the 1.0 DSP (digital sound processing) design. Cards

using the version 2.0 DSP design can use version 1.5 of the

SoundBlaster Multimedia Device Driver (SNDBLST2.DRV), which eliminates

this situation.

This problem generally occurs only when running under enhanced mode

Multimedia Windows. It is a result of the current design of the

SoundBlaster hardware, in conjunction with the interrupt latency

inherent in enhanced mode Windows.

The SoundBlaster uses DMA (direct memory access) to transfer small

pieces of the sound data from main memory to the card, and generates a

hardware interrupt only when its buffer becomes empty. Upon receipt of

this interrupt, the SoundBlaster driver prepares the next piece of

sound data and initiates another DMA transfer. This process continues

until the sound has been completely played out.

When running in Windows enhanced mode, the interrupt latency is often

more than a few sample periods, which results in the noises discussed

earlier.

Creative Labs has corrected the problem with version 2.0 DSP along

with version 1.5 of the Sound Blaster Multimedia Device Driver. In

addition, the new card from Creative Labs, the Sound Blaster Pro, does

not exhibit the clicking problem. Contact Creative Labs to update

earlier Sound Blaster cards to version 2.0 DSP.

For testing purposes, this problem can be resolved by running in

Windows standard mode, where interrupt latencies are lower.

Additional reference words: 1.00 3.00