ID Number: Q83998
3.10
WINDOWS
Summary:
SYMPTOMS
In an application that uses the Print dialog box provided by the
common dialog boxes dynamic-link library (DLL), when the user
selects HP DeskJet Printers in the Specific Printer combo box, the
value PDERR_NODEVICES (0x1007) is returned to the application.
CAUSE
The Hewlett-Packard (HP) DeskJet 500C printer driver was installed
incorrectly. The HP DeskJet driver provided with Windows 3.1 does
not support the HP DeskJet 500C.
RESOLUTION
Reinstall the HP DeskJet 500C printer driver through the Control
Panel. When the Install Driver dialog box prompts for a vendor-
supplied printer driver disk, insert the driver disk provided with
the printer. For additional information on this procedure, query on
the following words in the Microsoft Knowledge Base:
install and deskjet and 500c
More Information:
The PrintDlg function displays the Print dialog box. After the user
selects a printer and dismisses the dialog box, PrintDlg sets the
fields of a PRINTDLG data structure to reflect the selections.
In the case described above, the hDevMode field points to a DEVMODE
data structure in which the dmDeviceName field is set to "HP DeskJet."
However, the printer name is listed in the [devices] section of the
WIN.INI file as "HP DeskJet Printers." Because the two entries do not
match, PrintDlg returns the PDERR_NODEVICES error to the application.
Additional reference words: 3.10