PRB: Old Help Engine Not Compatible with New Help Engine

ID Number: Q79337

1.00

WINDOWS

Summary:

SYMPTOMS

Upon selecting Help in Microsoft QuickC for Windows (QC/Win)

version 1.0, the following message is displayed:

This version of Help File not supported.

CAUSE

QC/Win version 1.0 contains version 3.07 of the Microsoft Windows

Help engine. This new version can read the older help files from

Windows 3.0. However, version 3.0 of the Windows Help engine cannot

read the help files with the newer format included in QC/Win

version 1.0.

If Windows 3.0 is reinstalled after QC/Win, the old version of

Windows Help is copied to the Windows directory, overwriting the

newer version.

Note: The version of the help engine can be determined by choosing

About Help from the Help menu of the Windows Help window. Help 3.0

is also very distinctive, with a large-button toolbar that has a

footprint and a magnifying glass bitmap.

RESOLUTION

Reinstall the online help files for QC/Win.

Additional reference words: 1.00 3.00