PROLM9012001: Print Driver "Not Available" on Local Security

ID Number: Q72407

2.00b

OS/2

buglist2.00b

Summary:

PROBLEM ID: PROLM9012001

SYMPTOMS

When no one is logged on to a newly booted local security server,

the print driver cannot be accessed by the LOCAL user. As a result,

remote print jobs wait in the queue with a "printer driver not

found" status message.

CAUSE

When a new printer is installed via the Presentation Manager (PM)

printer installer, access permissions are not created for the LOCAL

user to access the associated drive or DLL.

RESOLUTION

To correct this problem, perform the following steps:

1. Log on to the Server as ADMIN.

2. Install the printer with the Printer Installer program.

3. Give the LOCAL user Read, Write, Create access to the newly

created tree that contains the new printer drives and DLLs.

Microsoft has confirmed this to be a problem in LAN Manager version

2.00. We are researching this problem and will post new information

here as it becomes available.