PRB: Problems with Dr. Watson or with the Packager

ID Number: Q77066

3.10

WINDOWS

Summary:

SYMPTOMS

Neither Dr. Watson nor the Packager runs correctly.

CAUSE

An old version of the TOOLHELP.DLL file is in the main Windows

directory (by default, C:\WINDOWS).

RESOLUTION

Verify that the second prerelease of Windows has installed

TOOLHELP.DLL in the Windows system directory (by default,

C:\WINDOWS\SYSTEM). Delete the old TOOLHELP.DLL from the Windows

directory.

Additional reference words: 3.10