ID Number: Q63372
2.00
OS/2
Summary:
SYMPTOM
After installing OS/2 LAN Manager version 2.0 and OS/2 version 1.21,
the Users option on the Accounts menu may not be accessible to set
up a new administrative account.
After logging on as ADMIN PASSWORD, entering NET ADMIN, and
receiving a pop-up message stating that you have administrative
privileges, the following error may be returned when trying to
check the information on your account:
NET2227: The user account system has not been started
CAUSE
The user account system (UAS) can be started as long as a good copy
of the database file (NET.ACC) is present. Once the UAS is running
(it is started by the workstation), accounts can be added or
deleted, regardless of the server role.
If share-level security was chosen at install time, NET.ACC was
renamed to NETACC.BKP; hence, the workstation is unable to start
the UAS. This should be indicated in the error log with the
following error messages:
NET3166: Error trying to start the UAS
NET3190: A Netwksta internal error occurred CloseRef:ActiveCnt
going negative.
WORKAROUND
To work around this problem, rename NETACC.BKP to NET.ACC in the
\LANMAN\ACCOUNTS directory and then restart the workstation.
Additional reference words: 2.00