When I attempt to load a page scripted for Microsoft Agent, nothing happens.
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This can occur if one of the following conditions exists:
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Check your browser's security options. Your browser must be set to enable the loading of ActiveX™ scripts and playing of ActiveX controls.
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If you are accessing pages scripted with Microsoft Agent and using Microsoft Internet Explorer, you must have version 3.0 or later (download the latest version of Internet Explorer). In Microsoft Internet Explorer, open the View menu, choose Options, click the Security tab, and check all the Active Content check boxes.
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A Java applet on the page can also cause this error. To run Microsoft Agent on the same page as a Java applet requires version 2.0 of the Microsoft Java VM. For more information, see our Technical FAQ.