Internet Client SDK Support

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FAQ

If you have questions about the Internet Client SDK, you'll find our Frequently Asked Questions, available as part of these docs, a great resource. Note that the latest and greatest is available online at http://support.microsoft.com/support/inetsdk/faq/, so be sure to check the online version for more regular updates.

KnowledgeBase

The Microsoft KnowledgeBase, available on http://support.microsoft.com/support/, provides a wealth of information and consists of articles on a wide range of issues on various Microsoft products, including the Internet Client SDK. Always check the KnowledgeBase first to see if an article has already been written on the problem you're currently experiencing.

Public Newsgroups

Accessing the Newsgroups

Peer-to-peer newsgroups are available to help you interact with other Internet Client SDK users and are located on the news server msnews.microsoft.com. The following steps outline the process of using the Internet Connection Wizard to configure Outlook Express to access this news server:

Start Outlook Express.

Go to the Tools menu and select the Accounts... menu item.

In the Internet Accounts dialog, select the Add button and choose the News... popup menu item. The Internet Connection Wizard will be displayed.

Enter the name you want to have displayed on the From field when you post messages in the newsgroups. Select the Next> button to move to the next page of the wizard.

Enter your email name. This can be used by others to send you email messages. Select the Next> button to move to the next page of the wizard.

Enter the following as the name of the news (NNTP) server to use: msnews.microsoft.com.
Do not select the "My news server requires me to log on" option. You do not need to enter an account name or password. Select the Next> button to move to the next page of the wizard.

Specify a friendly name for this news account. This name is used only by Outlook Express when displaying the news servers you have created accounts for. Select the Next> button to move to the next page of the wizard.

Specify the type of Internet connection to use when acessing the newsgroups. You have the following options:

Connnect using my phone line
Select this option if you already have an account with an Internet Service Provider (ISP) and want to create a connection to that account using your modem and phone line.
Connect using my local area network (LAN)
Select this option if you want to connect to the Internet using a proxy server on your LAN or if your LAN is directly connected to the Internet.
I will establish my Internet connection manually
Select this option if you have an account with an ISP, your computer is already set up to connect to the Internet using this account, and you want to establish the connection to this account yourself. Select the Next> button to move to the next page of the wizard. This will take you to the last page of the wizard. Select the Finish button to exit the wizard.

At this point you will be back in the Internet Accounts dialog and the new account you just created will be listed. Select the Close button. Outlook Express will ask you if you want to download the newsgroups on the news server you just added. Select Yes.

The Newsgroups dialog will be displayed listing the available newsgroups you can choose to subscribe to. The public Internet Client SDK newsgroups are all located under microsoft.public.inetsdk. The section below briefly describes what types of issues go into each of these newsgroups.

Peer-to-Peer Newsgroup Descriptions

The following lists the public Internet Client SDK newsgroups and provides descriptions of the types of issues which should be posted in each:

microsoft.public.inetsdk.announcements
General announcements and newsgroup descriptions

microsoft.public.inetsdk.controlpad
Usage of Control Pad and the HTML Layout control

microsoft.public.inetsdk.doc_errors
Reporting Internet Client SDK documentation errors

microsoft.public.inetsdk.html_authoring
HTML language issues

microsoft.public.inetsdk.programming.active_desktop
Creating folder Web views, authoring HTML pages as desktop components

microsoft.public.inetsdk.programming.active_scripting
Writing Active Scripting hosts and engines

microsoft.public.inetsdk.programming.comctl32
Programming the enhanced common controls (Comctl32.dll: coolbar, rebar, and so forth)

microsoft.public.inetsdk.programming.components.design_time
Development of Design Time components

microsoft.public.inetsdk.programming.components.dev
General Component Development questions

microsoft.public.inetsdk.programming.components.packaging
Marking controls safe for scripting/initializing, using/writing licensed controls, signing code, creating CAB files, downloading code, using IExpress.

microsoft.public.inetsdk.programming.components.usage
Programming IE4 components (netshow, mschat, netmeeting, and so forth)

microsoft.public.inetsdk.programming.data_awareness
Working with data awareness interfaces in IE4; programming the tabular data control (TDC)

microsoft.public.inetsdk.programming.docobj
Creating ActiveX Document servers and containers

microsoft.public.inetsdk.programming.html_objectmodel
Programming the HTML Scripting Object Model via VBScript/JScript, VB, and C/C++

microsoft.public.inetsdk.programming.hyperlinking_API
Using hyperlinking API and interfaces

microsoft.public.inetsdk.programming.info_delivery
Programming the notification manager, IE4 agents; developing agents

microsoft.public.inetsdk.programming.mshtml_hosting
Hosting MSHTML as an Active Document (not the WebBrowser control)

microsoft.public.inetsdk.programming.mstask
Programming the task scheduler Mstask.dll (not InfoDelivery)

microsoft.public.inetsdk.programming.scripting.jscript
JScript language issues

microsoft.public.inetsdk.programming.scripting.vbscript
VBScript language issues

microsoft.public.inetsdk.programming.shell_objectmodel
Programming the Shell via the object model exposed in Shdocvw.dll and Exdisp.h; includes hosting the WebBrowser control and sinking its events

microsoft.public.inetsdk.programming.urlmonikers
Programming UrlMon

microsoft.public.inetsdk.sdk_setup
Reporting problems downloading/setting up the Internet Client SDK--not IE4 setup problems

microsoft.public.inetsdk.wininet
Programming the Win32 Internet API

Expectations of Service

Microsoft's Role: Microsoft does not offer any formal support in the public newsgroups. Instead, Microsoft sponsors the newsgroups as a platform for participating in the global community of Microsoft customers and product experts. In addition, Microsoft may monitor the newsgroups to ensure accuracy of information and assist MVPs as needed.

Microsoft MVPs: Microsoft MVPs (Most Valuable Professionals) volunteer technical answers and expertise in the newsgroups. The Microsoft MVPs come from a wide range of backgrounds and professions, with a willingness to give their time, expertise, and advice to enhance the technical skills of others within the newsgroups. For more information on the MVP program or how to receive consideration as an MVP, please see the MVP Online Brochure.

Rules of Conduct

Appropriate Language: The purpose of the newsgroups is to exchange technical information and expertise on Microsoft products. Please avoid personal attacks, slurs, and excessive profanity in your messages.

Message Topics: Please keep the topic of messages relevant to the subject of the newsgroup. It's normal for some message topics to drift from the stated subject. However, to ensure maximum impact and benefit for all involved, please keep your messages close to the newsgroup's subject.

Advertising/Solicitation: The newsgroups are for peer-to-peer assistance on Microsoft products. Participants are asked to refrain from posting advertisements or solicitations not pertaining to the intended use and purpose of the newsgroups.