LINE_AGENTSTATUS

The LINE_AGENTSTATUS message is sent when the status of an ACD agent changes on a line the application currently has open. The application can invoke lineGetAgentStatus to determine the current status of the agent.

LINE_AGENTSTATUS
dwDevice = (DWORD) hLine;
dwCallbackInstance = (DWORD) dwInstanceData;
dwParam1 = (DWORD) dwAddressID;
dwParam2 = (DWORD) AgentStatus;
dwParam3 = (DWORD) AgentStatusDetail;
 

Parameters

dwDevice

The application's handle to the line device on which the agent status has changed.

dwCallbackInstance

The callback instance supplied when opening the call's line.

dwParam1

Identifier of the address on the line on which the agent status changed.

dwParam2

Specifies the agent status that has changed; can be a combination of LINEAGENTSTATUS_ constant values.

dwParam3

If dwParam2 includes the LINEAGENTSTATUS_STATE bit, then dwParam3 indicates the new value of the dwState member in LINEAGENTSTATUS. Otherwise, this parameter is set to zero.

Return Values

No return value.

Remarks

The LINE_AGENTSTATUS message is not sent to applications that support older versions of TAPI.

QuickInfo

  Version: Use TAPI version 2.0 and later
  Header: Declared in tapi.h.

See Also

LINEAGENTSTATUS, lineGetAgentStatus