About This Book
What You Should Know
Finding Further Information
Microsoft AnswerPoint
Microsoft Service Advantage
Accessibility for People with Disabilities
Welcome to Microsoft® Proxy Server. Microsoft Proxy Server provides an easy, secure way to bring Internet access to every desktop in an organization.
Microsoft Proxy Server supports all Internet protocols, including WWW (HTTP), FTP, RealAudio (streaming audio), VDOLive (streaming video), IRC (Internet Relay Chat), and mail and news protocols. Support for Novells IPX/SPX transport means that deployment of TCP/IP on a private network is unnecessary. Internet sites can be accessed by Web browsers running on any operating system, and by all 16-bit and 32-bit Windows® Sockets applications, with no modifications to the applications.
For the latest information about Microsoft Proxy Server, browse our World Wide Web page at http://www.microsoft.com/proxy/.
The Microsoft Proxy Server Installation and Administration Guide provides information about:
It is assumed that you already understand the basic operation of the Microsoft® Windows NT® operating system and that Windows NT Server 4.0 is installed on your computer. It is also assumed that you have basic familiarity with the Internet and with Transmission Control Protocol/Internet Protocol (TCP/IP) networking.
In addition to this book, information about using Microsoft Proxy Server is available from the following sources.
Microsoft TechNet is the front-line resource for fast complete answers to technical questions on Microsoft desktop and system products. Through two monthly compact discs, you get everything from crucial data on client/server and workgroup computing, systems platforms, and database products, to the latest applications support for Microsoft Windows and the Apple Macintosh. For ordering information, call your reseller or (800) 344-2121.
The Microsoft Developer Network provides in-depth information for developers. With Level 1 of the Developer Network, you get four quarterly releases of the Development Library, packed with inside information on programming for Microsoft® Windows® and Windows NT, plus other program benefits. With Level 2 of the Developer Network, you will receive all the Level 1 benefits plus quarterly releases of the Development Platform, containing the latest Windows and Windows NT Workstation operating systems and API-level software development kits (SDKs) and device development kits (DDKs) from Microsoft. For ordering information, call (800) 759-5474.
Visit the Microsoft Proxy Server home page on the Internet at http://www.microsoft.com/proxy. Find out about products that extend and add value to Microsoft Proxy Server at http://www.microsoft.com/proxy/partners.htm.
In the event you cannot install Microsoft® Proxy Server, please refer to the support offerings below. Microsofts standard support offerings range from no-cost and low-cost online information services (available 24 hours a day, 7 days a week) to annual support plans. Please also check the Technical Support section in online Help for detailed information.
Microsoft support services are subject to Microsofts then-current prices, terms, and conditions, which are subject to change without notice.
AnswerPoint Information Services provides you with easy access to the latest technical and support information for Microsoft products. You can access a variety of low and no cost Information Services 24 hours a day, 365 days a year.
Internet services (World Wide Web and FTP sites): Access the Microsoft Frequently Asked Questions, Software Library, Knowledge Base, customer-to-customer newsgroups, and other technical information on our Internet sites.
The Microsoft Network (MSN) and other online services: Access the Microsoft Frequently Asked Questions, Software Library, Knowledge Base, customer-to-customer Bulletin Board Services, and other technical information on MSN and other online services. To access Microsoft services on MSN, choose Go To Other Location from the Edit menu and type MSSUPPORT.
Microsoft TechNet: CD-ROM based Microsoft TechNet is the front-line resource for fast complete answers to technical questions on Microsoft desktop and systems products. For more information or to subscribe to Microsoft TechNet, call (800) 344-2121.
Microsoft Developer Network Library (MSDN): CD-ROM based MSDN is the comprehensive source of programming information and toolkits for those who write applications for the Microsoft Windows, Windows 95, and Windows NT operating systems, or use Microsoft products for development purposes. For more information or to subscribe, call (800) 759-5474.
Microsoft Download Service (MSDL): Direct modem access to a variety of technical information is available on MSDL by dialing (206) 936-6735. Connect information: 1200, 2400, 9600, or 14400 baud, no parity, 8 data bits, and 1 stop bit.
Microsoft FastTips: This automated service provides quick answers to your common technical questions via an automated toll-free telephone number, fax, or mail. To access FastTips or to receive a map and catalog, call the following FastTips numbers:
Microsoft AnswerPoint offers priority telephone access to Microsoft support engineers 24 hours a day, 7 days a week, excluding holidays.
For more information on Priority support offerings, including annual contracts, call Microsoft AnswerPoint Sales at (800) 936-3500.
Microsoft text telephone (TT/TDD) services are available for the deaf or hard-of-hearing. In the United States, using a TT/TDD modem, dial (206) 635-4948. In Canada, using a TT/TDD modem, dial (905) 568-9641.
Microsoft Service Advantage provides large organizations with the services and support they need to successfully plan, build, and manage mission-critical systems based on Microsoft products. Microsoft Service Advantage combines direct services from Microsoft with those from established enterprise service partners, providing a total solution that delivers real business advantage.
Microsoft offers the following direct services for global enterprise organizations: Enterprise Program Manager, Premier, Premier Global, Custom Consulting, Technology Consulting Blueprints, and the Microsoft Solutions Framework. All can be purchased with a single Microsoft Master Service Agreement.
An Enterprise Program Manager is an on-site, senior-level consultant who combines high-level architectural expertise with a long-term commitment and in-depth knowledge of your organization, tailoring specific guidance to the way your organization uses technology.
Premier support services help you achieve smooth, stable systems deployments with maximum uptime. Premier includes a designated support team who gets to know your technical environment and works with you to provide proactive services to help avoid problems before they occur. You also get reactive support24-hours-a-day, 7-days-a-week direct access to senior support engineersto minimize unplanned downtime.
Premier Global extends Premier support for multinational organizations. Premier Global helps you with worldwide systems deployment by coordinating both proactive and reactive Premier support services across country/regions boundaries.
Custom Consulting, delivered by Microsoft Consulting Services, helps you plan, build, and manage distributed computing environments, with a strong emphasis on knowledge transferempowering you to become proficient with Microsoft technology. Highly skilled in client-server architecture and design, Microsoft consultants frequently serve in a project-management capacity, helping to ensure a quality implementation by working closely with both you and your third-party partners.
Technology Consulting Blueprints are predefined consulting projects around specific technology topics, such as Windows 95 and Office 95 migration planning, Microsoft Exchange planning, and Internet/Intranet application planning. These represent Microsoft Consulting Services best practices in areas critical to large organizations. As a result, the general requirements, deliverables, approach, and expectations are well defined in advance, with the implementation specifics tailored to each organization.
Microsoft Solutions Framework (MSF), developed from years of product development and customer experience, is a process guide for planning, building, and managing technology projects. MSF delivers a suite of concepts and reference models that help you identify effective team structures, a dynamic development and life cycle model, and flexible application architecture. It is available in facilitated training from Microsoft Solution Provider ATECs and Microsoft, and includes a CD-ROM knowledge base.
For more information on Microsoft Service Advantage, please contact your Microsoft Sales Representative or your local Microsoft Sales Office.
The following list contains Microsoft subsidiary offices and the countries/regions they serve. If there is no Microsoft office in your country/region, please contact the establishment from which you purchased your Microsoft product. This list provides only basic technical support phone and fax numbers; other services such as BBS and sales numbers may be available. For additional subsidiary information, check the Product Support Services Worldwide section in online Help.
When you call, you should be at your computer and have the appropriate product documentation at hand.
Area | Telephone Numbers | Fax Numbers | Area | Telephone Numbers | Fax Numbers |
---|---|---|---|---|---|
Argentina | (54) (1) 819-1900 | (54) (1) 819-1921 | Liechtenstein | See Switzerland (German-speaking) |
|
Australia | (61) (02) 870-2131 | (61) (02) 805-0519 | Luxembourg | (Dutch speaking): (32) 2-5133274 (English speaking): (32) 2-5023432 (French speaking): (32) 2-5132268 |
|
Austria | 0660-6593 | 0222-68 16 2710 | Mexico | (52) (5) 325-0912-Client (52)(5) 237-4800 -Server |
|
Belgium | (Dutch speaking): 02-5133274 (English speaking): 02-5023432 (French speaking): 02-5132268 |
Netherlands | (Dutch speaking): 023-5677877 (English speaking): 023-5677853 |
||
Bolivia | See Argentina | New Zealand | 64 (9) 357-5575 | 64 (9) 307-0516 and 64 (9) 357-5577 |
|
Brazil | (55) (11) 871-0090 | (55) (11) 262-8638 | Northern Ireland | See United Kingdom | |
Caribbean | (214) 714-9100 | (809) 273-3636 | Norway | (47) (22) 02 25 50 | (47) (22) 02 25 70 |
Chile | 56-2-330-6000 | 56-2-330-6190 | Papua New Guinea | See Australia | |
Colombia | (571) 618 2255 | (571) 618 2269 | Paraguay | See Argentina | |
Czech Republic | (+42) (2) 2451 0554 | (+42) (2) 2423 4343 | Poland | (+48) (2) 6216793 Or (+48) (71) 441357 |
(+48) (2) 6615434 |
Denmark | (45) (44) 89 01 11 | (45) (44) 89 01 44 | Portugal | 351 1 4409280/1/2/3 | (351) 1 4411655 |
Dubai | (971) 4 513 888 | (971) 4 527 444 | Republic of Ireland | See United Kingdom | |
Ecuador | (593) (2) 463-094 | Russia | (+7) (502) 224 50 46 | (+7) (502) 224 50 45 | |
England | See United Kingdom | Scotland | See United Kingdom | ||
Finland | (0358) (90) 525 502 500 | (46) (0)8 752 29 00 | Singapore | (65) 337-6088 | (65) 337-6788 |
France | (33) (1) 69-86-10-20 | (33) (1) 69-28-00-28 | Slovenia | (+386) (61) 1232354 | |
French Polynesia | See France | Slovak Republic | (+42) (7) 312083 | (+42) (2) 2423 4343 | |
Germany | 089/3176-1199 | 089-3176-1000 | South Africa | 0 802 11 11 0(2) 11 445 010 | (27) 11 445 0045 Or (27) 11 445 0046 |
Greece | (30) (1) 6806-775 through (30) 1 6806-779 |
(30) (1) 6806 780 | Spain | 91 807 99 60 | (34) (1) 803-8310 |
Hong Kong SAR, PRC | (852) 804-4222 | 2535-9293 | Sweden | (46) (8) 752 09 29 | (46) (0)8 752 29 00 |
Hungary | (36) (1) 267-4636 | (+36) (1) 268-1558 | Switzerland | (German speaking): 01/831-1581 (French speaking): 022-738 96 88 |
01-831 08 69 |
India | (01) (91) 646 0694 | (01) (91) 646-0813 | Taiwan Region | (886) (2) 508-9501 | (886) (2) 504-3121 |
Ireland | See United Kingdom | Turkey | (90) 212 2585998 | (90) 212 2585954 | |
Israel | 972-3-613-0833 | 972-3-613-0834 | United Kingdom | (01734) 271007 | (01734) 270080 |
Italy | (39) (2) 7039-8351 | (39) (2) 7039-2020 | Uruguay | See Argentina | |
Japan | (81) (424) 41-8700 | (81) (3) 5454-8100 (1#-0# for guidance) |
Venezuela | (582)-2654337 | (582)2650863 |
Korea | (822) 566-0027 | (82) (2) 531-4600 | Wales | See United Kingdom |
Microsoft is committed to making its products and services easier for everyone to use. The following features, products and services, make Microsoft® Windows®, Microsoft® Windows NT®, and Microsoft® Proxy Server more accessible for people with disabilities:
Note The information in this section applies only to users who purchased Microsoft products in the United States. If you purchased Windows or Windows NT outside the United States, your package contains a subsidiary information card listing Microsoft support services telephone numbers and addresses. You can contact your subsidiary to find out whether the type of products and services described in this appendix are available in your area.
If you are deaf or hard-of-hearing, complete access to Microsoft product and customer services is available through a text telephone (TT/TDD) service.
You can contact Microsoft Sales Information Center on a text telephone by dialing (800) 892-5234 between 6:30 A.M. and 5:30 P.M. Pacific time.
For technical assistance in the United States, you can contact Microsoft Support Network on a text telephone at (206) 635-4948 between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time, Monday through Friday, excluding holidays. Microsoft support services are subject to Microsoft prices, terms, and conditions in place at the time the service is used.
There are many ways you can customize Windows or Windows NT to make your computer more accessible.
Beginning with Windows 95, accessibility features are built in to Windows. These features are useful for individuals who have difficulty typing or using a mouse, have moderately impaired vision, or who are deaf or hard-of-hearing. The features can be installed during setup, or you can add them later from your Windows 95 installation disks. Look up accessibility in the Windows Help Index for information about installing and using these features.
Many of the features which make Windows 95 more accessible can be added to Windows NT, earlier versions of Microsoft Windows, and MS-DOS through Access Packs. You can download these files by modem, or you can order them on disks from Microsoft.
You can also use Control Panel and other built-in features to adjust the appearance and behavior of Windows or Windows NT to suit varying vision and motor abilities. These include adjusting colors and sizes, sound volume, and the behavior of the mouse and keyboard.
Dvorak keyboard layouts make the most frequently typed characters on a keyboard more accessible if you have difficulty using the standard QWERTY layout. There are three Dvorak layouts: one if you are a two-handed user, one if you type with your left hand only, and one if you type with your right hand only. You do not need to purchase any special equipment to use these features.
The specific features available, and whether they are built-in or must be obtained separately, depend on which operating system you are using.
For full documentation on the accessibility features available in the operating system you are using, obtain the appropriate application notes listed below. Accessibility features are also documented in the Microsoft Windows 95 Resource Kit and the Microsoft Windows NT Resource Kit.
You can obtain these files by downloading them with your modem, or you can order them on disks by phone. Specific information about downloading or ordering these files immediately follows this list of files.
These files include:
For | You need |
---|---|
Application notes for Microsoft Windows NT 4.0 | Ww1279.doc |
Application notes for Microsoft Windows 95 | Ww1062.exe |
Application notes for Microsoft Windows NT 3.1 and 3.5 (includes Access Pack for Microsoft Windows NT) | Wn0789.exe |
Application notes for Microsoft Windows for Workgroups 3.1 | Wg0788.txt |
Application notes for Microsoft Windows 3.1 | Ww0787.txt |
Application notes for Microsoft Windows 3.0 | Ww0786.txt |
Access Pack for Microsoft Windows 3.0 and 3.1 | Accp.exe |
Dvorak keyboard layouts for people who type with one hand (already included in Windows NT 3.5 and higher) | Ga0650.exe |
If you have a modem, you can download these files from the following network services:
If you do not have a modem, within the United States you can order the Access Packs, Application Notes, and Alternative Layouts on disks by calling Microsoft Sales Information Center at (800) 426-9400 (voice) or (800) 892-5234 (text telephone).
In Canada, you can call (905) 568-3503 (voice) or (905) 568-9641 (text telephone).
In addition to the standard forms of documentation, many Microsoft products are also available in other formats to make them more accessible.
If you have difficulty reading or handling printed documentation, you can obtain many Microsoft publications from Recording for the Blind & Dyslexic, Inc. Recording for the Blind & Dyslexic distributes these documents to registered, eligible members of their distribution service, either on audio cassettes or on floppy disks. The Recording for the Blind & Dyslexic collection contains more than 80,000 titles, including Microsoft product documentation and books from Microsoft Press. You can contact Recording for the Blind & Dyslexic at the following address or phone numbers for information about eligibility and availability of Microsoft product documentation and books from Microsoft Press:
Recording for the Blind & Dyslexic, Inc.
20 Roszel Road
Princeton, NJ 08540Phone: (609) 452-0606
Fax: (609) 987-8116
World Wide Web: http://www.rfbd.org/
A wide variety of third-party hardware and software products are available to make it easier to use personal computers. Among the different types of products available for the MS-DOS®, Windows, and Windows NT operating systems are:
To learn more about these products, see Getting More Accessibility Information below.
In addition to the features and resources already described in this section, other products, services, and resources are available from Microsoft and other organizations.
For more information, contact:
Microsoft Sales Information Center
One Microsoft Way
Redmond, WA 98052-6393World Wide Web: http://www.microsoft.com/
Voice telephone: (800) 426-9400
Text telephone: (800) 892-5234
The Trace R&D Center at the University of WisconsinMadison produces a book and a compact disc that describe products that help people with disabilities use computers. The book, titled Trace ResourceBook, provides descriptions and photographs of about 2,000 products. The compact disc, titled CO-NET CD, provides a database of more than 18,000 products and other information for people with disabilities. It is issued twice a year.
To obtain these directories, contact:
Trace R&D Center
University of Wisconsin
S-151 Waisman Center
1500 Highland Avenue
Madison, WI 53705-2280World Wide Web: http://trace.wisc.edu/
Fax: (608) 262-8848
For general information and recommendations on how computers can help specific needs, you should consult a trained evaluator. An assistive technology program in your area will provide referrals to programs and services that are available to you.
To locate the assistive technology program nearest you, contact:
National Information System
Center for Developmental Disabilities
University of South Carolina
Columbia, SC 29208
Voice/text telephone: (803) 922-9234 outside South Carolina
(803) 922-1107 inside South Carolina
Fax: (803) 935-5250
© 1996 by Microsoft Corporation. All rights reserved.