The final part of the pilot rollout involves surveying the users to gauge their satisfaction and proficiency with the new installation and to evaluate the level of training and support provided. Test users' proficiency by having them perform a few common tasks or use several of the new features in Windows 95 — for example, have these users register their survey results on the server.
When collected, combine the survey results with the ideas for improvements identified during the pilot rollout. Use this information to prepare a checklist of open issues which must be resolved prior to the final rollout. Then assign team members to take the actions necessary for solving problems or making improvements. Indicate on the checklist how and when each item was resolved, adjusting the deployment plan if appropriate.