Product Support Suggestions

Sometimes, the only suggested user action is to obtain help from your own or another technical support group. In that case, we suggest you collect the following information before contacting technical support:

• The type of hardware that you are using, including networking hardware, if applicable
• The exact content of the message that appears on the screen
• A description of what happened and what you were doing when the problem occurred

Microsoft offers a variety of support options to help you get the most from your Microsoft product. For information on these options, please refer to the "Microsoft Support Services" section in the "Welcome" chapter of your Installation Guide.