The information in this article applies to:
- Microsoft Access version 7.0
SYMPTOMS
Novice: Requires knowledge of the user interface on single-user computers.
When you start Microsoft Access version 7.0, you may receive the following
error message:
Microsoft Access can't start the data access object (DAO) and so
it can't continue.
You may also receive the following error message:
A system error occurred, or there isn't enough free memory to start
Microsoft Access. Close unneeded programs and try again.
CAUSE
You have mismatched dynamic-link library (.dll) files for the versions of
Microsoft Office and Microsoft Access installed on your computer.
RESOLUTION
To resolve the mismatched .dll files, do one of the following:
- Use the Regsvr32.exe file to reregister the .dll files.
- Uninstall and reinstall Microsoft Access 7.0.
Using the Regsvr32.exe File to Reregister Your .dll Files
Regsvr32.exe is an application that is used to register dynamic-link
libraries (DLLs) and ActiveX controls in the Microsoft Windows 95 and
Microsoft Windows NT registries. You can use this file to eliminate the
issue of mismatched .dll files.
To reregister your .dll files using Regsvr32.exe do the following:
- Verify that the Regsvr32.exe file is in your Windows\System folder.
- Click the Start button, and then click Run.
- In the Open box, type the following:
Regsvr32 c:\progra~1\common~1\micros~1\dao\dao3032.dll
NOTE: An alternative method of registering DLLs is to use Windows
Explorer to find the DLL; then, double-click it, in the Open With
Box select Regsvr32.exe, and click OK. This creates a permanent
association of all DLLs with Regsvr32.exe. You can easily register
other unregistered DLLs by double-clicking them.
For information about how to obtain this file, please see the following
article in the Microsoft Knowledge Base:
ARTICLE-ID: Q161983
TITLE : ACC: Regsvr32.exe Available on MSL
Completely Uninstalling and Reinstalling Microsoft Access 7.0
To uninstall and reinstall Microsoft Access, do the following:
- Click the Start button, point to Settings, and then click Control Panel.
- In Control Panel, double-click Add/Remove Programs.
- In the Add/Remove Programs Properties dialog box, click to select
Microsoft Access 7.0, and then click Add/Remove.
- Follow the instructions to remove all of Microsoft Access 7.0.
NOTE: If you have installed Microsoft Access as a part of Microsoft
Office 95, you will need to remove Microsoft Office 95 completely,
not just the Microsoft Access component, to solve the problem.
- Start Windows Explorer. On the View menu, click Options and make
sure the Show All Files option box is selected.
- Verify that the following files have been removed from your computer.
For Microsoft Windows 95 and Microsoft Windows NT 4.0, the default paths
and files are as follows:
Folder Location File Name
--------------------------------------------------------------
\Program Files\Common Files\Microsoft Shared\DAO DAO3032.DLL
\Windows\System MSJETSQL.TLB
\Windows\System MSJINT32.DLL
\Windows\System MSJT3032.DLL
\Windows\System MSJTER32.DLL
\Windows\System MSRD2X32.DLL
\Windows\System MSWNG300.DLL
\Windows\System VAEN232.DLL
\Windows\System VBA232.DLL
\Windows\System VBAJET32.DLL
\Windows\System VBAR2232.DLL
\Windows\System VEN2232.OLB
NOTE: If you install Windows NT 4.0 on a computer that previously had
Windows NT 3.51, the files will appear in the WINNT\System32 folder.
For Microsoft Windows NT 3.51, the paths and files are as follows:
Folder Location File Name
----------------------------------------------------------------
\WINNT35\MSAPPS\ DAO DAO3032.DLL
\WINNT35\SYSTEM32 MSJETSQL.TLB
\WINNT35\SYSTEM32 MSJINT32.DLL
\WINNT35\SYSTEM32 MSJT3032.DLL
\WINNT35\SYSTEM32 MSJTER32.DLL
\WINNT35\SYSTEM32 MSRD2X32.DLL
\WINNT35\SYSTEM32 MSWNG300.DLL
\WINNT35\SYSTEM32 VAEN232.DLL
\WINNT35\SYSTEM32 VBA232.DLL
\WINNT35\SYSTEM32 VBAJET32.DLL
\WINNT35\SYSTEM32 VBAR2232.DLL
\WINNT35\SYSTEM32 VEN2232.OLB
NOTE: If any of these files have not been removed, you should delete
them from your computer.
- Remove the DAO folder from your hard disk.
- Reinstall Microsoft Access 7.0. To do so, follow these steps:
a. Click the Start button, point to Settings, and then click Control
Panel.
b. In Control Panel, double-click Add/Remove Programs.
c. In the Add/Remove Programs Properties dialog box, click Install.
d. Follow the instructions to install Microsoft Access 7.0 on your
computer.
- Start Microsoft Access 7.0. If you again receive the error message
listed in the "Symptoms" section, reset the Windows Registry settings
for Microsoft Access 7.0. To do so, follow these steps:
a. In Windows 95, click the Start button, and then click Run. (Or in
Windows NT 3.51, click Run on the File menu in Program Manager or
File Manager.)
b. Type a command to run the Microsoft Access Setup program using
the /y switch, for example:
a:\setup /y
c. In the Installation Maintenance Program box, click Reinstall. The
Setup program updates the Windows Registry for Microsoft Access 7.0.
d. When Setup is finished, try to start Microsoft Access 7.0 again.
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