Access 97 Articles Available by Fax or E-Mail: Setup/Conversion

• Microsoft Access 97

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about Setup and Conversion in Microsoft Access 97. Use the instructions in the "Ordering an Article by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

   http://support.microsoft.com/support/default.asp

ORDERING AN ARTICLE BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

     TO: mshelp@microsoft.com
     SUBJECT: Q119591

   mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

         (800) 936-4100
   

2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

         NOTE: You can order up to five items at a time.
   

7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

8. When you're finished ordering, hang up.

ARTICLE LISTING

 ITEM ID  ARTICLE TITLE                                               PAGES
 --------------------------------------------------------------------------

 Q140548 ACC: List of ODBC Drivers Installed by Product                   8
 Q141296 ACC: Troubleshooting Tips for Conversion Issues in 95 and 97     3
 Q147781 ACC: How to Convert API Calls from 16-bit to 32-bit              2
 Q150099 ACC97: DB Contains Incorrect Objects After Upgrade to Access 97  4
 Q151193 ACC97: MS Access 97 Conversion White Paper Available on MSL      2

 Q158925 ACC97: Compile Error Converting a Module with Line Continuation  3
 Q159322 ACC97: Paradox, Lotus, & MS Exchange/Outlook ISAMs in ValuPack   2
 Q159333 ACC: Running Current & Earlier Access Versions Simultaneously    3
 Q159366 ACC97: Setup Requirements for Microsoft Access 97                2
 Q159733 ACC97: Is Microsoft Access 97 Compatible with Earlier Versions?  1

 Q159734 ACC97: Can't Run MS Access 97 Database in Earlier Versions       1
 Q160124 ACC97: "Command Not Available" Err on Converted Switchboard Form 2
 Q160125 ACC: Why Converting to 95/97 Results in Different DB Size        2
 Q160500 ACC97: Compilation Error After Converting NWIND.MDB in Access 97 3
 Q160503 ACC97: Date Criteria in Converted DB Returns Incorrect Results   3

 Q160949 ACC97: Where to Find Conversion Information for MS Access 97     4
 Q161173 ACC97: MS Exchange ISAM Driver Requires Manual Registration      2
 Q161396 ACC97: How to Change or Disable the Office Assistant             2
 Q161865 ACC: Installing Access 95 or 97 Breaks 2.0 Calendar Control      4
 Q162373 ACC97: SETUP: Microsoft Access 97 Does Not Install INSTCAT.SQL   2

 Q162666 ACC97: Setup Program Prompts for Microsoft Office/Access 97 CD   2
 Q163054 ACC97: Error Running Update Query in Converted Database          4
 Q163628 ACC97: Blank DB Icon Missing in Access 95 After Installing 97    4
 Q163997 ACC97: How to Completely Uninstall Microsoft Access 97           5
 Q163998 ACC97: Issues When You Install MS Access 95 After MS Access 97   5

 Q164097 ACC97: Reinstalling "Run From CD" Removes MS Access Components   4
 Q164453 ACC97: Conversion or Enabling Fails with 754 Controls            5
 Q164454 ACC97: Office 97 Does Not Install Properly On NT 4.0 SP2         3
 Q165036 ACC97: Setup Program Prompts for Disk 7 When Using DMF Disks     2
 Q167059 ACC97: Can't Change Default Folder Later with MS Access Setup    2

 Q167066 ACC97: Compile Error with Converted Macro with RunSQL Stmt       3
 Q167222 ACC97: Form_MyForm Referencing Breaks After Converting from 95   6
 Q167237 ACC97: Products That Qualify for Access 97 Competitive Upgrade   3
 Q168438 ACC97: Changes with DISTINCTROW in Microsoft Access 97           4
 Q169658 ACC97: Setup Error 914 After Modifying STF File                  4