ODE97: Removing MS Office Products May Unregister MS Graph

• Microsoft Office 97 Developer Edition Tools

SYMPTOMS

Moderate: Requires basic macro, coding, and interoperability skills.

On a Microsoft Windows NT 4.0 workstation, if you run a custom application that was created by using the Microsoft Office 97 Developer Edition Tools (ODE) Setup wizard and that application includes Microsoft Graph 8.0, when you open a form or report containing a graph, you may receive the following error message

   The dynamic link library MSO97.DLL could not be found in the specified
   path <'Path to Microsoft Office Directory'>; <'Path to Microsoft
   Windows System Directory'>.

   The OLE object isn't registered. The object may be calling an
   application that isn't installed. To register the application,
   reinstall it.

CAUSE

You may have recently removed an application whose setup program unregistered Microsoft Graph 8.0. Doing a Remove All of any of the following products may cause this:

   Microsoft Access 97
   Microsoft Excel 97
   Microsoft PowerPoint 97
   Microsoft Word 97
   Microsoft Office 97

RESOLUTION

Re-install your custom ODE application.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Office 97 Developer Edition Tools. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Steps to Reproduce Problem

1. Create a Microsoft Access database that includes a form containing a Microsoft Graph 8.0 object.

2. Using the Microsoft Office 97 Developer Edition Tools (ODE) Setup wizard, create a custom application that includes the database and Microsoft Graph 8.0.

3. On another computer with a clean installation of Microsoft Windows NT Workstation 4.0, do a typical installation of Microsoft Office 97.

4. Install the custom ODE application you created in Step 2 on the computer you used in step 3.

5. Run Microsoft Office 97 setup again and do a Remove All.

6. Open the custom application and view the form containing the graph object.

   Note that you receive the error messages mentioned in the "Symptoms" section.