PRB: Access Violation After Shutting Down Server Processes

Last reviewed: January 21, 1998
Article ID: Q178146

The information in this article applies to:

Microsoft COM Transaction Integrator for CICS and IMS version 1.0

SYMPTOMS

The following error can occur when you shut down the server processes in Microsoft Transaction Server (MTS), and then try to use a COM Transaction Integrator for CICS and IMS (COMTI) component which was previously installed in an MTS package. Note that the error may also cause abnormal termination of all applications which are running on the Windows NT computer.

This is an intermittent error. When it occurs, you receive an error message similar to the following:

   OLEChannelWnd:mtx.exe-Application Error.
   The instruction at "0x77e15882" referenced memory at "0x000000b4".
   The memory could not be read.

CAUSE

For additional information about the cause of this Windows NT problem, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q147222
   TITLE     : Group of Hotfixes for Exchange 5.5 and IIS 4.0

WORKAROUND

Download and install the fix from the following Internet location:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa
   /nt40/hotfixes-postsp3/roll-up/

NOTE: The above link is one path; it has been wrapped for readability.

In that directory, consult the Q147222.txt file for a description of the cause of the problem. You should also review the Readme.txt file for instructions on how to install the fix.

Keywords          : kberrmsg CTIAdmin CTIAlpha CTIIntel kbhelpfile
Version           : WINDOWS:1.0
Platform          : WINDOWS
Hardware          : ALPHA x86
Issue type        : kbprb kbtshoot
Solution Type     : kbpatch kbworkaround

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 21, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.