20 Second Delay in Keystrokes and Mouse Movements in TCP/IP-32

Last reviewed: September 9, 1996
Article ID: Q121057

The information in this article applies to:

Microsoft TCP/IP-32 for Windows for Workgroups, version 3.11
Microsoft Windows for Workgroups version 3.11

SYMPTOMS

There may be a 20 second delay in keystrokes and mouse movements when you are running Windows for Workgroups version 3.11 with TCP/IP-32. This delay may be repeated at intervals of 5 to 10 minutes.

This problem occurs when TCP/IP is NOT the default protocol, and the Enable LMHOSTS Lookup check box is selected in Network Setup.

After your computer stops responding (hangs) for approximately 20 seconds, the following message appears:

   DOS Error 53: The computer name specified in the network path cannot be
   located.

WORKAROUND

To work around this problem, make TCP/IP the default protocol.

STATUS

Microsoft has confirmed this to be a problem in TCP/IP-32. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional reference words: wfw wfwg prodtcp32 1.00 3.11
KBCategory: kbnetwork
KBSubcategory: nttcp

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Last reviewed: September 9, 1996
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