"Access Denied" Err Msg Changing Password in Windows Clients

 Last reviewed: February 16, 1998
Article ID: Q128490
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, and 4.0
  • Microsoft Windows for Workgroups version 3.11
  • Microsoft Windows 95

SYMPTOMS

When you log on at your Windows for Workgroups or Windows 95 client computer, a message appears indicating that your account password has expired. When you attempt to change your password, the following error message appears, 

   Access Is Denied
and you are unable to log on to the Windows for Workgroups workstation.

CAUSE

This problem occurs when the network administrator enables the Windows NT option "User must change password at next logon" for the user account and sets the global account policy "User must log on in order to change password."

WORKAROUND

To work around this problem, either disable the option "User must log on in order to change password" or disable password expiration for the user account.

KBCategory: kbnetwork
KBSubcategory: ntsecurity
Additional reference words: 3.10 3.11 3.50 95 prodnt win95 wfw wfwg User
must change password at next logon users cannot
Keywords : ntsecurity kbnetwork
Version : 3.10 3.11 3.50 95
Platform : WINDOWS

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Last reviewed: February 16, 1998
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