Access Violation on RAS Client Dialing Into Windows 95

 Last reviewed: September 9, 1996
Article ID: Q140783
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.51
  • Microsoft Windows NT Server versions 3.51
  • Microsoft Windows 95

SYMPTOMS

When dialing into a Windows 95 Dial-up Network server from a Windows NT Remote Access Service (RAS) client, the Windows NT client will hang when the prompt "Registering your computer on the remote network" appears, and a Dr. Watson popup appears, claiming an access violation occurred 0xc0000005 in RASMAN.EXE.

CAUSE

The error occurs when the Windows 95 Dial-up network server does NOT have a network card installed, and NetBEUI is the only protocol that is installed for the Dial-up network adapter.

WORKAROUND

On the Windows 95 machine, install another protocol, like IPX/SPX Compatible transport or TCPIP. Note that if using IPX/SPX, you must enable NetBios for that protocol by going into IPX/SPX Protocol Properties/NetBIOS/enable. If using TCPIP, you must assign it an IP address by going into TCPIP Protocol Properties/IP address

RESOLUTION

This problem has been corrected in the latest Service Pack for Windows NT 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbnetwork kbbug3.51 kbfix3.51.sp4
KBSubcategory: ntras
Additional reference words: prodnt 3.51 Win95



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Last reviewed: September 9, 1996
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