TcpipClientSupport Fails w/ NetWareClientSupport Specified

Last reviewed: September 17, 1996
Article ID: Q152664

The information in this article applies to:

Microsoft Windows NT Server versions 3.51

SYMPTOMS

When you try to change a Windows NT password with the Microsoft Exchange Client, the change fails to work using TCP/IP. The client error message may be:

   The NT Domain password could not be changed. A required action was not
   successful due to an unspecified error.

CAUSE

If the primary domain controller (PDC) has the NetWareClientSupport registry value specified for the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA key, but the NWLINK protocol is not installed on the PDC, LSASS will not attempt to register a socket endpoint on TCP/IP.

RESOLUTION

Remove the registry value NetWareClientSupport if NWLINK is not installed on the PDC.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbinterop kbnetwork kbsetup kbbug3.51
KBSubcategory: ntdomain ntinterop ntprotocol ntregistry ntsecurity nttcp
Additional reference words: 3.51 prodnt

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Last reviewed: September 17, 1996
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