XL5: Can't Use Norton Desktop for Windows FileAssist 3.0

The information in this article applies to:

- Microsoft Excel for Windows, version 5.0

SYMPTOMS

The FileAssist dialog box extending program included with Symantec's Norton Desktop version 3.0 for Windows is not compatible with Microsoft Excel version 5.0 for Windows.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Excel mentioned above. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The FileAssist program included with Norton Desktop for Windows, version 3.0, adds file management functions to the bottom of the Open, Save, and Save As dialog boxes of many applications that run in Microsoft Windows.

FileAssist is not compatible with Microsoft Excel for Windows, version 5.0. This incompatibility does not prevent FileAssist from working with other applications, nor are any error messages displayed because of the incompatibility: the FileAssist features are simply not available in the Open, Save, and Save As dialog boxes in Microsoft Excel version 5.0.

FileAssist is compatible with Microsoft Excel for Windows, versions 4.0 and 4.0a.

FileAssist is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability.