MXL: Type 1 Error or Hang Starting Excel

• Microsoft Excel for the Macintosh, versions 4.0, 5.0
• Microsoft Excel 98 Macintosh Edition

SYMPTOMS

When you start Microsoft Excel, one of the following may occur:

• You receive the error message:

        The application "unknown" has unexpectedly quit, because an error of
        type 1 occurred.
  

      -or-
  

• Your computer hangs (stops responding).

CAUSE

This problem may occur if your hard disk drive does not have a name, or if your hard drive name contains a special character such as an apostrophe character ('), a quotation mark ("), a semicolon (;), a comma (,), or a period (.).

Note that this problem may not occur until after you start Microsoft Excel successfully, close it, and then start it a second time.

WORKAROUND

To work around this problem, do the following to rename your hard disk drive:

1. Select your hard disk drive icon on the Desktop.

2. Select the entire text of the hard disk drive name. Be sure to select the entire text of the hard drive name so that every character in the hard drive name is replaced.

3. Type the name "test" (without the quotation marks), and press ENTER.

4. Start Microsoft Excel again.

STATUS

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For more information about the "unexpectedly quit" error message, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q82980
   TITLE     : Excel: Unexpected Quit Under Macintosh System 7.0.x

   ARTICLE-ID: Q82979
   TITLE     : Excel: Unexpected Quit Under Macintosh System 6.x