XL97: Callout Adjustment Handle Disappears When Moved

• Microsoft Excel 97 for Windows

SYMPTOMS

In Microsoft Excel 97, you can move the yellow adjustment handles for a callout to adjust the location and size of the callout. If a callout has three or more adjustment handles, when you move the adjustment handles, one of the handles disappears.

CAUSE

This problem may occur when you move one of the adjustment handles such that it is on top of another handle for the same callout. When this occurs, the handle that is beneath the other handle becomes unusable and may not be visible.

RESOLUTION

When this problem occurs, there is no way to recover the handle. If you require the additional yellow adjustment handle to size or position the callout line, you must recreate the callout.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The AutoShapes menu on the Drawing toolbar is new to Microsoft Excel 97. The AutoShapes that are available include basic shapes like rectangles and circles, plus a variety of lines and connectors, block arrows, flowchart symbols and banners, and callouts. To insert an AutoShape, click AutoShape on the Drawing toolbar.