XL97: Error Running Wizard When a Control Is Active

• Microsoft Excel 97 for Windows

SYMPTOMS

In Microsoft Excel 97, when you click a menu item that starts a wizard or a function built into an add-in, you may receive one of the following error messages:

   Template Wizard
   ---------------

      Run-time error '1004':
      RemoveAllItems method of DropDown class failed

   Solver
   ------

      Solver: An unexpected internal error occurred, or available memory
      was exhausted.

   Save as HTML, Conditional Sum, or Lookup
   ----------------------------------------

      Run-time error '1004':
      Unable to get the CurrentRegion property of the Range class

CAUSE

These problems occur if a control is active in the worksheet when you click a menu item that starts any of the wizards or functions listed in this article.

WORKAROUND

To prevent these problems from occurring, select a cell or a range in the worksheet before you click a menu item that starts any of the wizards or functions listed in this article.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Certain wizards and functions that require that a cell or a range of cells be selected do not work correctly if a control, such as a command button, an option button, a check box, or a list box, is active in the worksheet when you use them.

Wizards and functions not listed in this article do not require that a cell or a range of cells be selected. Therefore, the problems described in this article do not occur when you use those wizards or functions. For example, the File Conversion Wizard and the Web Form Wizard work correctly even when a control is active.