MXL: MRU File Names May Appear Incorrectly on File Menu

• Microsoft Excel for the Macintosh, versions 5.0, 5.0a
• Microsoft Excel for the Power Macintosh, versions 5.0, 5.0a
• Microsoft Excel 98 Macintosh Edition

SYMPTOMS

In Microsoft Excel for the Macintosh, some most recently used file names on the File menu appear incorrectly. Specifically, files with names that begin with the word "Print" begin with "Fax" instead.

CAUSE

This problem occurs if Global Village Fax Center (GlobalFax) version 2.5.2 or 2.5.6 is installed on your computer, and you select it as the default printer in the Chooser.

RESOLUTION

Although the most recently used file names may appear incorrectly on the File menu, they open the correct files when you click them.

To resolve this problem, select a different default printer. To do this, follow these steps:

1. On the Apple menu, click Chooser.

2. In the list of printers, select a different printer.

3. Click Close. Click OK when you are prompted to choose Page Setup in open programs.

STATUS

This problem occurs when you use Microsoft Excel for the Macintosh 5.0 or 5.0a or Microsoft Excel 98 Macintosh Edition, and GlobalFax version 2.5.2 or 2.5.6.

MORE INFORMATION

Check with Global Village Communication to see if a newer version of GlobalFax that eliminates this problem is available. You can visit the Global Village Communication Web site at the following address:

   http://www.globalvillage.com/

For information about how to contact Global Village Communication, Inc., query in the Knowledge Base for one of the following articles:

   ARTICLE-ID: Q65416
   TITLE     : Hardware and Software Third-Party Vendor Contact List, A-K

   ARTICLE-ID: Q60781
   TITLE     : Hardware and Software Third-Party Vendor Contact List, L-P

   ARTICLE-ID: Q60782
   TITLE     : Hardware and Software Third-Party Vendor Contact List, Q-Z

If a most recently used file name begins with "Print," it is similarly changed. However, the menu item starts the correct file; for example, clicking the most recently used file name, "FaxMe," opens the "PrintMe" file.

Note that files with names that begin with the word "print" (where "p" is lowercase) are not affected by this problem. The name of the file must begin with the word "Print" (where "p" is uppercase) for the problem to occur.

Global Village Fax Center (GlobalFax) is manufactured by Global Village Communication, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.