XL97: "Features Not Supported" Error Message Saving Workbook

Last reviewed: January 7, 1998
Article ID: Q171463
The information in this article applies to:
  • Microsoft Excel 97 for Windows

SYMPTOMS

When you open a workbook that was created in an earlier version of Microsoft Excel, and then save the workbook, the following error message appears:

   This workbook contains features that are not supported by
   the file format you selected. To avoid the possible loss
   of formatting or information, be sure to save a copy in
   the most recent Microsoft Excel Workbook format.

When you click OK, the file is saved.

NOTE: This message occurs even if you don't make any changes in the file.

CAUSE

This problem occurs when you do the following:

  • You open a file that was created in an earlier version of Microsoft Excel.

        -and-
    
  • The workbook contains a chart with a chart area formatted with a pattern instead of a solid color.

        -and-
    
  • You save the workbook in the Microsoft Excel 5.0/95 Workbook (*.xls) format.

RESOLUTION

To correct this problem, install Microsoft Excel 97 Service Release 1 (SR-1).

STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Excel SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q172475
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-1


Additional query words: XL97 sr1
Keywords : xlchart kberrmsg
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbfix


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Last reviewed: January 7, 1998
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