XL97: Error Message Appears Sorting a Field in a PivotTable

• Microsoft Excel 97 for Windows

SYMPTOMS

When you attempt to sort a field in a PivotTable, the following error message appears:

   This program has performed an illegal operation
   and will be shut down.

   If the problem persists, contact the program vendor.

   Excel caused an invalid page fault in
   module Excel.exe at 0137: 3014e35f.

CAUSE

This problem occurs when you do the following:

• You create a PivotTable with more than one row field.

      -and-
  

• You merge row labels in the PivotTable.

      -and-
  

• You sort a column in the PivotTable.

WORKAROUND

Before you sort data in a PivotTable, clear the Merge Labels check box in the PivotTable Options dialog box.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

For more information about sorting data in a PivotTable, click the Index tab in Help, type the following text

   pivottables, sorting