XL98: Now Contact and Now Up-to-Date Menus Don't WorkLast reviewed: February 26, 1998Article ID: Q177109 |
The information in this article applies to:
SYMPTOMSIn Microsoft Excel 98 Macintosh Edition, when you click the menus for Now Contact 3.6.5 or Now Up-to-Date 3.6.2, the menus do not work; nothing happens when you click them. NOTE: This problem does not occur in Microsoft Excel for the Macintosh, version 5.0, or in Microsoft Word 98 Macintosh Edition.
CAUSEThis problem occurs because the method Microsoft Excel 98 Macintosh Edition uses to handle menus is different from the method used by Now Contact 3.6.5 and Now Up-to-Date 3.6.2. Because of this conflict, you cannot use the Now Contact and Now Up-to-Date menus when Microsoft Excel 98 Macintosh Edition is the active program.
WORKAROUNDTo work around this behavior, do either of the following:
http://www.nowsoft.com/products/nudmac/NUD_MAC_overview.htmlThe third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. For information about how to contact Now Software, Inc., query in the Knowledge Base for one of the following articles:
ARTICLE-ID: Q65416 TITLE : Hardware and Software Third-Party Vendor Contact List, A-K ARTICLE-ID: Q60781 TITLE : Hardware and Software Third-Party Vendor Contact List, L-P ARTICLE-ID: Q60782 TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z STATUSThis problem occurs when you use Microsoft Excel 98 Macintosh Edition and Now Contact version 3.6.5 or Now Up-to-Date version 3.6.2.
MORE INFORMATIONNow Contact and Now Up-to-Date are manufactured by Now Software, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. When you install Now Contact and Now Up-to-Date on your computer, two new menus appear on the menu bar next to the Finder menu in the upper-right corner of the screen: a telephone menu (for Now Contact), and a clock menu (for Now Up-to-Date). If you click the telephone menu, a list of contacts and options for finding or creating contacts appears. If you click the clock menu, a list of tasks to perform appears. However, if you click either of these menus when Microsoft Excel 98 Macintosh Edition is the active program, nothing happens.
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Additional query words: XL98 NOW utilities
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