XL: No Alert When Opening File Already Opened by Another User

Last reviewed: February 5, 1998
Article ID: Q177170
The information in this article applies to:
  • Microsoft Excel for Windows, versions 5.0, 5.0c
  • Microsoft Excel for the Macintosh, versions 5.0, 5.0a
  • Microsoft Excel for Windows 95, versions 7.0, 7.0a
  • Microsoft Excel 97 for Windows
  • Microsoft Excel 98 Macintosh Edition

SYMPTOMS

In the versions of Microsoft Excel listed at the beginning of this article, if you open a file that has already been opened by another user, you may NOT receive the following alert message

   '<File.xls>' is being modified by

   <Another User's Name>

   Open as Read-Only, or choose Notify to be alerted when it is
   available.

where <File.xls> is the name of the file and <Another User's Name> is the name of the user who has opened the file.

Instead, Microsoft Excel opens the file as read-only without displaying the alert message and the Notify button.

CAUSE

This problem occurs when the following conditions are true:

  • The file is saved in the Microsoft Excel 4.0 Worksheet format.

        -and-
    
  • The file is stored on a Microsoft Windows NT server that is running Services for Macintosh (SFM) or File Server for Macintosh.

        -and-
    

    - The file is opened by a user who is running Microsoft Excel for

        Windows. The file is then opened by a user who is running Microsoft
        Excel for the Macintosh.
    

NOTE: This problem does not occur if the file is saved in the workbook format for Microsoft Excel version 5.0 or later. This problem does not occur if the file is first opened in Microsoft Excel for the Macintosh and then opened in Microsoft Excel for Windows.

WORKAROUND

To work around this problem, convert the Microsoft Excel 4.0 Worksheet format files to a later format. To do this, follow these steps:

  1. In Microsoft Excel, open the file.

  2. On the File menu, click Save As. In the list of file types, select a workbook format for Microsoft Excel 5.0 (or later).

  3. Click OK.

  4. After you save the file, click Close on the File menu.

Repeat these steps for each file that you want to convert.

NOTE: If anyone on your organization is still using Microsoft Excel 4.0, do not convert your files to a later format. Microsoft Excel 4.0 cannot open files stored in later formats.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: XL5 XL7 XL97 file reservation
Keywords : xlloadsave
Version : MACINTOSH:5.0,5.0a,98; WINDOWS:5.0,5.0c,7.0,7.0a,97
Platform : MACINTOSH WINDOWS
Issue type : kbbug
Solution Type : kbworkaround


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 5, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.