Excel: Kiwi Envelopes Crashes Excel After System Installation

Last reviewed: November 2, 1994
Article ID: Q64646

SUMMARY

If a version of Kiwi Envelopes earlier than 3.0h is installed in the System Folder, a System error may occur in Microsoft Excel version 2.20 after using Apple's Installer to reinstall or update the System.

This crash occurs after a System installation because the menu ID numbers for Kiwi Envelopes and Excel 2.20 are now in conflict and the new System does not check and update these menu ID numbers.

To work around this problem, remove Kiwi Envelopes from the System Folder using the Font/DA Mover and then reinstall Kiwi Envelopes. This will update the menu ID numbers in Kiwi Envelopes. It is recommended, however, that all Kiwi Envelopes users update to version 3.0h.

MORE INFORMATION

Kiwi Envelopes is a desk accessory (DA) for printing envelopes and labels. Kiwi Envelopes is made by Kiwi Software. To contact Kiwi Software, call (805) 685-4031.

KBCategory: kbother
KBSubcategory:

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 2, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.