XCLN: Err Msg: Could Not Log On to Exchange Address...

Last reviewed: April 2, 1997
Article ID: Q129238

The information in this article applies to:

Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0

SYMPTOMS

When you install Microsoft Exchange on a Microsoft Windows 3.1 computer that is running Microsoft Workgroup Add-On for MS-DOS as its network redirector, the following error is generated when the user profile is being set up:

   Could not log on to the Exchange address book server
   Microsoft Exchange Client - 17402 - [810043FA]

CAUSE

Running the Microsoft Exchange Windows 3.x client on a Windows 3.1 machine using Microsoft Workgroup Add-On for MS-DOS is not supported.

RESOLUTION

Use the LAN Manager version 2.2c MS-DOS network redirector instead of the Workgroup add-on or use Windows for Workgroups version 3.11.

Additional query words:
Keywords : kbnetwork kbsetup XCLN
Version : 4.0 5.0
Platform : WINDOWS

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Last reviewed: April 2, 1997
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