XCLN: Duplicate Err Msg: The Action Could Not Be Completed

 Last reviewed: March 28, 1997
Article ID: Q146211

The information in this article applies to:
  • Microsoft Exchange Windows 95 client, versions 4.0 and 5.0
  • Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0
  • Microsoft Exchange Windows NT client, versions 4.0 and 5.0

SYMPTOMS

When you click Services on the Tools menu, and select Personal Folders and Properties, you may get the following error message: 

   The action could not be completed. The action could not be
   completed.

CAUSE

This error can occur when the in-use Personal Folders (PST) file becomes inaccessible, and Microsoft Exchange tries to access it.

RESOLUTION

Make sure the Personal Folders file is accessible by the Microsoft Exchange client computer while the client is running.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0 Windows, Windows NT, and Windows 95 clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words:
Keywords : kbbug4.00 kbenv XCLN
Version : 4.0 5.0
Platform : WINDOWS

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Last reviewed: March 28, 1997
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