XCLN: User w/ Delete Permissions Cannot Delete Messages

 Last reviewed: April 3, 1997
Article ID: Q146256

The information in this article applies to:
  • Microsoft Exchange Windows 95 client, versions 4.0 and 5.0
  • Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0
  • Microsoft Exchange Windows NT client, versions 4.0 and 5.0

SYMPTOMS

When UserA tries to delete an item from a folder in UserB's mailbox in which Delete permissions have been enabled, UserA will receive the following error message: 

   An item could not be deleted. You do not have permission to
   create a message in this folder.

CAUSE

This is by design.

UserB must give UserA Create Items permission on the Deleted Items folder in addition to the Delete Items permission on the desired folder.

RESOLUTION

UserB must log into the client and select his/her Deleted Items folder. Click Properties on the File menu, and select Permissions. Enable the Create Items permission for UserA.

Additional query words:
Keywords : kbusage XCLN
Version : 4.0 5.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 3, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.