XCLN: Setup Is Unable to Create Item In Program Manager Group

Last reviewed: January 5, 1998
Article ID: Q146780

The information in this article applies to:

Microsoft Exchange Windows NT client, version 4.0

SYMPTOMS

When the Microsoft Exchange Client Setup program is creating the Program Manager group, it might display the following error message:

   Setup was unable to create an item in the Program
   Manager group: 'Microsoft Exchange', item:
   'Microsoft Exchange Setup,,0,0,0,,0,0,0'.

NOTE: If the user changes the default name of the Program Manager group

      for Microsoft Exchange during the setup process, that name will
      appear in the error message above.

STATUS

Microsoft has confirmed this to be a problem in version 4.0 of Microsoft Exchange. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words:
Keywords : XCLN kbsetup
Version : 4.0
Platform : WINDOWS
Issue type : kberrmsg

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Last reviewed: January 5, 1998
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