XCLN: Err Msg: The Item Could Not Be Displayed

• Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0
• Microsoft Exchange Windows NT client, versions 4.0 and 5.0
• Microsoft Exchange Windows 95 client, versions 4.0 and 5.0

SYMPTOMS

When you open a message using the Microsoft Exchange Client for Windows 3.x, Windows 95, or Windows NT, the following error message appears:

   The Item could not be display. You exceeded the maximum amount of text.

CAUSE

You open, compose, or change a message that has a greater number of characters than 1048576 (0x100000 hex), the message body size limitation of Microsoft Exchange, version 4.0.

The above error message can also be received in the following cases:

• There are problems loading or opening attachments.

  Check for low disk space because the client needs to save the attachments temporarily on the local machine.

• The client computer is low on memory.

  Close some applications and try the operation again.

WORKAROUND

Save the message in the Microsoft Exchange Viewer, by first highlighting it and then selecing Save As from the File menu.

Send large messages as attachments because each OLE object and file attachment counts as exactly one character only.