XCLN: Can't Save/Move/Copy New Message if Server OfflineLast reviewed: March 31, 1997Article ID: Q147492 |
The information in this article applies to:
- Microsoft Exchange Windows 95 client, versions 4.0 and 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0 - Microsoft Exchange Windows NT client, versions 4.0 and 5.0
SYMPTOMSWhen you use a folder stored on a Microsoft Exchange Server, after creating a new open message, you get the following error when you attempt to send it, save it, copy it, or move it:
The item could not be <saved>. Network problems are preventing connection to the Microsoft Exchange Server computer.You can only choose OK to this message.
CAUSEThe Microsoft Exchange server is not online or the network connection is broken. Because the object being worked on, the message, is actually located on the server, it can not be saved, copied, or moved. This is by design.
WORKAROUNDYou can try a couple of workarounds to this problem:
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Additional query words: errmsg
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