XCLN: Appears to Hang on Start w/ Profile Dialog Open

Last reviewed: March 31, 1997
Article ID: Q148710

The information in this article applies to:

Microsoft Exchange for Windows 95, version 4.0
Microsoft Exchange for Windows NT, version 4.0

SYMPTOMS

If the Profiles dialog box is open when the Microsoft Exchange client is started, the client will appear to hang with the opening screen.

NOTE: You will not receive an error message.

CAUSE

This is by design.

Messaging Application Programming Interface (MAPI) has a mutex on the provider property sheet and will not let go until the Properties dialog box is closed.

RESOLUTION

Close the Profiles dialog box, and you can run the Microsoft Exchange client.

Additional query words: hang properties exchange
Keywords : kbusage XCLN
Version : 4.0 5.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 31, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.