XCLN: The Form You Selected Could Not Be Displayed

• Microsoft Exchange Windows NT client, versions 4.0 and 5.0

SYMPTOMS

When you attempt to open a form on a Microsoft Exchange Windows NT client computer that is running the Windows NT File System (NTFS), you will get the following error message if restrictive permissions have been applied to the Winnt\Forms subdirectory:

   The form you selected could not be displayed. An error occurred
   while installing a form.

CAUSE

This is expected behavior and it will only occur if the form has not previously been downloaded to, or purged from, the forms subdirectory.

WORKAROUND

Change the permissions on the Winnt\Forms subdirectory to include Change Permissions for all users who will be using the Microsoft Exchange Windows NT client on this computer.

You can also change the permissions, compose the form (this will cause the file to be copied locally), and then reset the permissions.

NOTE: It is not recommended that you to restrict access to the forms subdirectory because you may get the above error message again.