XADM: ISINTEG Prematurely Aborts Processing in Test 22

The information in this article applies to:

• Microsoft Exchange Server, version 5.0

SYMPTOMS

When you run ISINTEG with the "-fix" option, ISINTEG prematurely aborts processing in test 22 of 24 when Jet_errReadVerifyFailure is returned within CHKCNT::ECForcedDelAttach.

The screen output will look similar to the following:

   Starting test 22 of 24, 'reference count verification'
   Number of Ref Count processed = 730710, 85% percent complete. Ref check
   on Attachment returned JET_errReadVerifyFailure

   . . . . . SUMMARY . . . . .
   Total number of tests : 24
   Total number of warnings : 74
   Total number of errors : 0
   Total number of fixes : 862
   Total time : 15h:38m:57s

   Error: Attachment[0036-00000056A015].RefCt: Failed to delete attachment
   table row (JET_errReadVerifyFailure) (Failed to decrement reference
   count on embedded message(ecNotFound-MAPI_E_NOT_FOUND))
   Ref check on Attachment returned JET_errReadVerifyFailure

   . . . . . SUMMARY . . . . .
   Total number of tests : 24
   Total number of warnings : 74
   Total number of errors : 0
   Total number of fixes : 862
   Total time : 15h:38m:57s

CAUSE

During processing, ISINTEG inappropriately returns an error, which results in a process exit.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange 5.0 Server U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):