XCLN: MS Mail Service May Not be Available for Win3.x Clients

 Last reviewed: September 23, 1997
Article ID: Q150010
The information in this article applies to:
  • Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0

SUMMARY

When the Windows 3.x client for Microsoft Exchange is installed, it appears that the MS Mail service is unavailable. If a complete installation of the client is performed without following the procedures below, the MS Mail service will not be available when configuring the Microsoft Exchange client profile.

MORE INFORMATION

The MS Mail service is not selected for installation by default. Use the following procedures to specify installation of the MS Mail service:

CD-ROM Installation

  1. Select Custom Installation
2. Highlight the Microsoft Exchange component, then select the Change 
   Option button.
3. Highlight the Information Services component, then select the Change 
   Option button.
4. Select the Microsoft Mail component for installation. (This box is 
   cleared by default)

Shared Network Installation

  1. From the Microsoft Exchange Server, select Microsoft Exchange Setup Editor from the Microsoft Exchange program group.
2. From the File menu, select Client Installation Point. 3. Select the drive and directory where the shared installation files are 
   located.
4. From the File menu, select Modify Setup Program Options. 5. From the Setup Program Options dialog, select the Services tab. 6. Select Microsoft Mail from the Available on the Server column, select 
   the Add button, and verify that the Microsoft Mail service is checked in
   the To be installed on the client column.
7. Subsequent client installations will now include the MS Mail service by 
   default.
For additional information regarding the Setup Editor, please see the following article(s) in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q147500
   TITLE     : XCLN: Microsoft Exchange Shared Client Setup

Additional query words: Mail missing profile sfs pcmail faq
Keywords : XCLN kbsetup kbusage kbref
Version : 4.0 5.0
Platform : WINDOWS
Issue type : kbhowto

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Last reviewed: September 23, 1997
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