XCON: DBCS Chars in Subject of Embedded Message not Converted

The information in this article applies to:

• Microsoft Exchange Server versions 4.0 and 5.0

SYMPTOMS

Site A is connected by an X.400 Connector to Site B, which is in turn connected by an X.400 Connector to Site C.

NOTE: There is no replication between Site A and Site C.

A user on Site A sends a message to a user on Site C. This message contains an embedded message in which the subject field has characters from the double-byte character set (DBCS). On the destination client, the embedded message's subject line contains invalid characters.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0.

We are researching this problem in Microsoft Exchange Server version 4.0 and will post new information here in the Microsoft Knowledge Base as it becomes available.

This problem was corrected in the latest Microsoft Exchange 5.0 Server U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords          : kbbug4.00 kbbug5.00 kbfix5.00.sp1 XCON kbusage
Version           : 4.0 5.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix