XADM: How to Send as a Public Folder

 Last reviewed: February 13, 1998
Article ID: Q152113
The information in this article applies to:
  • Microsoft Exchange Server, version 4.0

SYMPTOMS

When you create a rule so that the Microsoft Exchange Folder assistant can automatically reply to mail messages, you might receive the following message: 

   Changes to the rule could not be saved. You do not have permission to
   send the message on behalf of the specified user.

MORE INFORMATION

The Microsoft Exchange Folder Assistant allows automatic replies to mail messages. This is done with standard message text or a Template. The owner of the public folders' NT account must have Send As permission on the Public Folder for this to be successful.

RESOLUTION

To add Send As permission on a Public Folder to the owner's NT account from the Microsoft Exchange Administrator program:

  1. From the Tools menu, choose Options.
2. Click the Permissions tab. 3. Check the Show Permissions Page for All Objects checkbox. 
    Check the Display Rights for Roles on Permissions Page checkbox.
4. Click OK. 5. Click the Public Folder 6. From the File menu, click Properties. 7. Click the Permissions tab. 8. Click Add 9. Select the NT account that requires the Send As permission. 
    Note: If all users need Send As permission, you can choose Everyone or
          create a group with the necessary users
10. Click Add. 11. Choose Send As as the Role. 12. Click OK

To create a rule from a Microsoft Exchange client:

  1. Highlight the Public Folder.
2. From the File menu, choose Properties. 3. Click the Administration tab. 4. Click the Folder Assistant button. 5. Click the Add Rule button. 6. Click the Reply With checkbox. 7. Click the Template button. 8. In the Subject: line , type some text. 9. From the File menu, click Save & Close. 10. Click OK. 11. The following dialog box will appear: 

       This Rule will fire for all incoming Messages. Is this what you
       want?

  • Click Yes. 13. Click OK. 14. Click OK.

    Note: If you receive the message: 

       Changes to the Rule could not be saved. The client operation failed.
    Verify the Send As role is set for the current user.

    • Additional query words:
    Keywords : XADM kbusage
    Version : 4.0 5.0
    Platform : WINDOWS
    Issue type : kbhowto

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    Last reviewed: February 13, 1998
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