XCLN: Inserting a File into a Folder or Message

• Microsoft Exchange Macintosh client, versions 4.0 and 5.0

SYMPTOMS

With the Microsoft Exchange Macintosh client, there are no click-and-drag capabilities between the operating system and the Microsoft Exchange client. You cannot move (or insert) a file into a folder or an open message using a "drag-and-drop" operation.

RESOLUTION

In order to insert a file into a folder from the Microsoft Exchange Macintosh client:

1. Log on to the Microsoft Exchange Macintosh client.

2. On the Tools menu, click Customize Toolbar.

3. In the "Available buttons" dialog box, select the "File - Insert" button.

4. In the "Toolbar buttons" dialog box, slect the button immediately following the place you want to put the Insert button.

5. Click Add and click Close.

6. Now from any folder click the "File - Insert" button that you just added to the toolbar. This allows the posting of files to folders, either in your server mailbox, public folders, or a personal storage (.PST) file.

1. Highlight the folder.

2. On the File menu, click Insert and follow the prompts to select the file..

1. Log on to the Microsoft Exchange Macintosh client.

2. On the Compose menu, click New Message.

3. On the View menu, click Toolbar.

4. Now the default toolbar is displayed from within a message. On this toolbar is an "Insert File" button. (It looks like a paper clip.) Clicking this button from any new message allows you to post files to any message body.

1. Log on to the Microsoft Exchange Macintosh client.

2. On the Compose menu, click New Message.

3. On the Insert menu, click File.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0.

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