XADM: Cannot Delete Public Folders Using Administrator Program

• Microsoft Exchange Server, version 4.0

SYMPTOMS

If you attempt to delete a public folder from the Microsoft Exchange Administrator program in raw mode (starting the Microsoft Exchange Administrator program with Admin.exe /r), the public folder might be placed in a state in which the folder still appears in the Microsoft Exchange Administrator program, but the properties of the folder can no longer be modified. If you attempt to view the properties of the folder from the Microsoft Exchange Administrator program, you will received the following error message:

   The object cannot be found in the directory. This may be because
   replication has not completed. Microsoft Exchange Directory ID no:
   c1010aae.

RESOLUTION

To work around this problem, perform a DS/IS consistency adjustment. This should return the public folder to its proper state.

In the Microsoft Exchange Administrator program:

• Open the Microsoft Exchange Server's property page.
• Click the Advanced tab.
• Change the DS/IS consistency adjustment to All Inconsistencies.
• Click the Adjust butoon.

MORE INFORMATION

Public folders should always be deleted from a Microsoft Exchange client, not the Microsoft Exchange Administrator program. To delete a folder, you must be the owner of the folder. If you are an administrator and you need to delete a folder, add owner permissions for yourself to the public folder and then delete the public folder through the following procedure:

From the Microsoft Exchange Administrator program:

• Under Organization, Folders, Public Folders, select the specific public folder that needs to be deleted.
• Click Properties on the File menu.
• Click the General Tab and select Client Permissions.
• Add or change ownership of the public folder.