XCLN: Text Attachments Open in Word on Macintosh Client

 Last reviewed: April 15, 1997
Article ID: Q152950
The information in this article applies to:
  • Microsoft Exchange Macintosh client, version 4.0
BUG #: 11072 (X5)

SYMPTOMS

When a plain text attachment is sent to a Microsoft Exchange Macintosh client, the attachments appear associated with Microsoft Word. When the attachment is opened, Word opens and the text file is opened in Word.

CAUSE

The Exchange Preferences file does not contain a reference for opening Plain Text attachments using SimpleText or TeachText.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

MORE INFORMATION

The Exchange Preferences file contains information that the Microsoft Exchange Macintosh client uses for making associations to various applications. The Exchange Preferences file is located in System Folder: Preferences on the client computer.

Additional query words:
Keywords : kbbug4.00 kbfix4.00.sp3 kbusage XCLN
Version : 4.0
Platform : MACINTOSH

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Last reviewed: April 15, 1997
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