XFOR: cc:Mail Migration Wizard Adds Quotes in User.pri

• Microsoft Exchange Server, version 4.0

SYMPTOMS

When you migrate from cc:Mail using the Microsoft Exchange Migration Wizard, messages addressed to users using a cc:Mail Template will not be migrated successfully. The Migration Wizard will attempt to resolve this template address and add unwanted quotes in the User.pri file.

In the event log, it will generate the following error:

   Event ID: 27   Source: MSExchangeMig
   Description: Parser Error 00000001.PRI line Number = XX. Characters
   found after end doublequote. Details: Check the number of double quotes
   in the line.

CAUSE

If a cc:Mail address consists of a name and a postoffice, and the name does not contain any quotable characters but the postoffice does, the opening quote will be inserted at the start of the whole address list rather than the start of the affected address.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K