XCLN: ErrMsg: "Setup Is Unable to Open the Data File..."

Last reviewed: April 8, 1997
Article ID: Q155161

The information in this article applies to:

Microsoft Exchange Windows NT client, version 4.0

SYMPTOMS

When you attempt to set up the Microsoft Exchange Windows NT client version 4.0 from the file Eng\Setup\I386\Acmsetup.EXE on the Microsoft Exchange client compact disc from a computer running Windows NT Server 4.0 or Windows NT Workstation NT, youmay get the following series of error messages:

   Setup Error 544

   ! Setup is unable to open the data file
   '<drive>:\ENG\SETUP\I386\ACMSETUP.stf'; run Setup again from where you
   originally ran it.

   Setup Error 723

   ! The processing of top-level information has failed.

   Setup was not completed successfully.

NOTE: In the first error message, "drive" is the location of the Microsoft Exchange client software compact disc.

CAUSE

This occurs when you attempt to run Setup from the wrong location.

RESOLUTION

To resolve this problem:

   Install Microsoft Exchange Windows NT client version 4.0 from the
   compact disc in the following location:

      ENG\WINNT\<Platform>\SETUP.EXE

MORE INFORMATION

For more information on installing the Microsoft Exchange Windows NT client and other clients, refer to Chapter 5, "Setting Up Microsoft Exchange Client Software," in the Microsoft Exchange Server "Administrator's Guide" starting on page 125, or refer to Chapter 5 in Books Online.

Keywords : kbsetup XCLN
Version : 4.00
Platform : WINDOWS

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Last reviewed: April 8, 1997
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