XADM: Saving Changes to Customized Templates

• Microsoft Exchange Server, version 4.0

SYMPTOMS

After updating to Service Pack 2, customization details of templates are lost. This will also happen if you reinstall Microsoft Exchange Server.

WORKAROUND

Export the customized templates to a .csv file before upgrading and import them afterward.

1. Copy Tpl.csv and Tpl.ini to the root of drive C from the Microsoft Exchange Server compact disc Support\Samples\Csvs\Tpl directory.

2. Attrib Tpl.csv and Tpl.ini to remove the read only attribute from it.

3. Modify the Tpl.ini file to include references to your organization and site under export and import.

         [export]
         ExportObject=All
         Subcontainers=Yes
         Basepoint=/o=ORG/ou=SITE/cn=Configuration/cn=Addressing
         Container=Display-Templates
   

         [import]
         Basepoint=/o=ORG/ou=SITE/cn=Configuration/cn=Addressing
         Container=Display-Templates
         OverwriteProperties=Yes
   

4. Export the customized details templates using the following command line from the root:

         c:\exchsrvr\bin\admin.exe /e c:\tpl.csv /o c:\tpl.ini
   

5. The customizations are now available for import when needed with the following command:

         c:\exchsrvr\bin\admin.exe /i c:\tpl.csv /o c:\tpl.ini
   

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange version 4.0 Windows 3.x, Windows 95, and Windows NT clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.