XADM: KM Server Stops Intermittently on Alpha Servers

Last reviewed: April 9, 1997
Article ID: Q156713

The information in this article applies to:

Microsoft Exchange Server, version 4.0

SYMPTOMS

The Key Management Server running on a DEC Alpha server may stop unexpectedly. No errors are logged in the application log or elsewhere.

CAUSE

A function incorrectly allocated stack space. When the stack was then accessed for a variable, it caused a fault, and the service stopped.

WORKAROUND

To work around this problem, obtain the hotfix mentioned below. With the hotfix, the code was changed to correctly allocate the stack space.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: crash hang stops responding lock freeze terminate
terminated end ended killed
Keywords : kbbug4.00 kbfix4.00.sp4 kbusage XADM
Version : 4.0
Platform : WINDOWS
Issue type : kbbug
Resolution Type : kbfix

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Last reviewed: April 9, 1997
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