XFOR: Dir-Sync Requestor Updates Not Being Updated Properly

• Microsoft Exchange Server, version 4.0

SYMPTOMS

A Microsoft Exchange Server that is a dir-sync requestor may send improper updates to the dir-sync server. This occurs when the requestor is configured to send updates and not receive updates. Under these conditions, the ReqTX number is not updated although dir-sync transactions have been submitted.

This problem occurs when the Receive Updates option is not selected.

CAUSE

When the server replies, the Directory Synchronization service (DXA) presumes (incorrectly) that there will always be an attachment. When it does not find one it goes to the error recovery section of the code, but never updates the status information. Thus the dir-sync loop is not complete and further transactions cannot be sent to the server.

WORKAROUND

To work around this problem, do the following:

1. On the File menu, click Properties, then click Settings.

2. Select the Receive Updates option.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K